Why FatCow? We get this question a lot! Well, why call a computer an apple? FatCow was designed from the start to be a different alternative in Web hosting. We took a look around and saw lots of techno babble, confusing pricing schemes and not much in the way of customer satisfaction or support. We decided that a simpler, more customer friendly approach was needed.
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FatCow was born in 1998 and the rest is history. We've grown our company with a dedicated group of talented believers in the notion that simple, old fashioned service and value still ring true. FatCow has focused our entire company on delivering the best value and customer service experience in Web hosting to the small business user. We make every effort to make our services easy to own, easy to use and most importantly to provide real business value. And yes, we like to have fun doing it.Great Hosting Plans. No Bull.Just like our company, FatCow's Web hosting plan is a different breed. To simplify getting your personal or small business Web site up on the net, we created and pioneered a one plan one price philosophy. The FatCow Web hosting plan has everything you need to stake out your piece of the Internet, right out of the box.
If a full hosting plan is a bit more than you're looking for, our MiniMoo plan might just fit the bill. We created MiniMoo as a way to get started on the Web with just a domain name and an e-mail address to get the word out. You can post a generic under construction page until you're ready for a full hosting product, or you can use our SiteDelux site building tool to build your own page. MiniMoo is perfect if you're just starting your business or a need a placeholder for several domains.
If you'd like a friendly voice to help select a Web hosting plan to meet your specific needs, our sales & service staff at 1-866-544-9343 is always here to help.
Founded in 1998, FatCow is a provider of shared Web hosting solutions for small to medium-sized businesses and individuals looking for an affordable Web hosting option.
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FatCow Web Host Supports Breast Cancer Awareness Month
Producing wind power ourselves is udderly impossible, so our company has purchased Renewable Energy Certificates (RECs) to offset our energy use. RECs represent the environmental benefits of wind energy, and reduce the amount of electricity in the energy grid that's produced by fossil fuels.The folks behind the scenes at FatCow have already made eco-friendly adjustments in their lives, and we wanted to support our customers and employees by reducing our environmental impact. That means that by hosting with us, your site is green, too!Promote Your Eco-Friendly Site with FatCow's Green Badge
Based on customer feedback, we've put together a variety of free green badges you can add to your website to announce you've gone green. When visitors click on the badge, they'll see a FatCow certificate that verifies your website is powered by 100% wind energy. See certificate.
Start promoting your energy-efficient website by downloading a free green badge today. As energy awareness continues to grow, people are looking to make environmentally responsible decisions as consumers. Use our green badge to:* Appeal to your eco-conscious customers* Verify that your website is powered by renewable energy* Build your reputation as environmentally resPonsible
FatCow utilizes two data centers in the Boston, MA area. Combined, they occupy over 2400 square feet of space, comprised of over 800 Servers and half a Petabyte of storage. Each center is equipped with:
* 7/24 security* Both data centers run on N+1 power (both A/C and D/C)* and have the same network architecture and equipment.
Our solid, secure network infrastructure is comprised of a pooled server environment, which gives virtually any server on our network the ability to access Web site files when a request occurs. This means that the first machine available will be the one to serve a customer's Web pages, giving our customer sites faster loading times and fewer service interruptions than traditional hosting infrastructures.
Our front-end network consists of:
* dual redundant M7I routers* 2 firewalls incorporating IDP technology cross-connected to the outside world with BGP border gateway protocol.
Site data is parsed by our dual Big Iron load balancers and is then managed by our DELL servers, which are split into application pools (Web, FTP, incoming mail, etc.). This type of architecture allows us to customize each machine to the service it performs, which means more density per box, and ultimately, faster and more reliable services. No pool lives entirely on one rack. Therefore, even the loss of a rack's switch or its power will not take that service pool down.
Our network-attached storage enables any machine to access a customer's data. Every machine is clustered with another identical machine that will seamlessly take over if the primary unit crashes. These units are also backed up to another set of storage units that have a mirror copy of the data in case of disk failure in the primary units. An estimated 5.5 gigabits of storage are processed per second through our servers.
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HeiferCratic OathWhen you have a question or technical issue, you want someone to be there for you, with an enthusiastic can-do attitude. That's just what you'll find when you contact our friendly Moo Crew! In fact, if we don't deliver a positive support experience, we will give you a free month of hosting. It's that simple.
We hereby pledge to:
* Call you within the first seven days, welcoming you to FatCow.* Answer your call in under two minutes, on average, each day.* Provide phone support based exclusively in North America.* Resolve your issue when you first contact us or set a firm deadline to follow up with you.* Maintain a pleasant support experience by remaining friendly and courteous at all times.* Adhere to the highest training standards, so the Moo Crew is always knowledgeable.* Continually review and improve our support experience by sending you a follow-up survey.
If, at any point during your time with us, you feel that we haven't satisfied all aspects of this oath, please email us at oath@fatcow.com. A Moo Crew investigator will then review your complaint, and if we find that we've broken our oath, then I swear on my hoof that we will provide you with an account credit equal to one month of hosting.
70 Blanchard Rd.Burlington, MA 01803US+1.8882789780
